Privacy Policy
Your Opinion Community Ltd is engaged in the business of collecting research data from consumers panel, it recruits and maintains across various countries in the world.
We've created policy and terms to demonstrate information towards privacy and privacy regulations as applicable under various local and international laws.
youropinioncommunity.in is our proprietary panel through which we conduct user registration, surveys and reward programs in the form of incentives (Cash or Coupons).
It also tells you about your rights and choices with respect to your Personal Data, and how you can contact us to update your contact information or ask questions about our privacy practices.
Registration and services is subjected to privacy policy and our terms and conditions .
It is important to understand what information we collect during registration withyouropinioncommunity.com, while profiling and participating in a survey. This privacy statement would also give you a detailed understanding about the way your information is processed. This privacy statement applies to information collected on youropinioncommunity.com in case of opt in, either through online, on device surveys or app. Your Opinion Community shall wherever applicable provides specific purpose and requests for your consent. To access the services that we offer, you are generally required to register withyouropinioncommunity.com and later on you may choose to establish which form of services you intend to access.
If you choose to withhold any personal data requested by us, it may not be possible for you to gain access to certain parts of the panel and for us to respond queries in a detailed manner. However, you would be eligible to access other parts of our panel and services apart from those that you have not given consent to go ahead with.
There are certain aspects of this policy, which will be applicable to you only if you are residing or a citizen of the European Union and planning to take part in our surveys. you are required to keep us informed about the same since you will be subjected to additional data protection rights if you are operating from the European Union as per the GDPR. You may write us to inform the specifics of your association with the EU by reaching out us at support@youropinioncommunity.com.
Personal Information Collection and Use:
We request personal data, when you register with our panel(web) or mobile application, which includes your name, address, email address, phone number, date of birth, occupation, education and gender.
In addition, we collect personal data when you participate in a survey or during profiling and redemption of rewards and incentives.
We assign you a unique identification number when you sign up the panel. In profiling context, you may choose to provide personal data about you, such as health and medical conditions, sexual life, political opinions, race/ethnic origin, religious and philosophical beliefs and trade-union membership. Where required by law, we obtain your explicit consent for the processing of your sensitive personal data.
youropinioncommunity.com processes your personal data for research and surveys in the following way:
Contacting you to invite by email to take part in surveys and when permitted by you, we send you electronic marketing communications, keeping you informed about the ongoing activities of youropinioncommunity.com.
Providing you with information about rewards or gifts options given to you by youropinioncommunity.com as a result of your participation to survey requests.
Undertaking research surveys on behalf of third parties.
Keeping you informed and obtain your valuable views on products, services and activitiesofyouropinioncommunity.com.
The administration of your membership of ‘YourOpinionCommunity Panel’.
Statutory and regulatory compliance.
Processing any enquiries raised by you and other communications initiated by you in relation to your dealings with youropinioncommunity.com and any services provided by youropinioncommunity.com, or its legal entity, Your Opinion Community Ltd.
We may also use the information you provide in aggregate form for internal business purposes, such as generating statistics and developing marketing plans.
We may share or transfer such non-personally identifiable information with or to our affiliates, and partners by pseudonymising personal data.
In addition, we may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal proceeding or governmental request.
We only retain the personal data collected from you as long as your account is active or otherwise for a limited period of time as long as we need to fulfill the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We may, if necessary process your information on server located outside your country of residence. Currently we are using Microsoft Azure to secure and safely store your information.
We may transfer all or part of its business or assets to a third party after receiving your consent. Your information or personal Information may be a part of such business or assets. Such transfer of information may be outside your country of residence also.
We store the data for as long as it is necessary for us to receive information from your end, typically information associated with your account will be kept until your account is deleted. In terms of deletion of your data, you would be given an option of right to erasure of your information from our database. Should you choose to exercise this option, we would take your request into account and delete your information from our systems.
Cookies:
Only information collected by cookies as specified in this section of our Privacy Statement is automatically collected from users of the site. In the event that we do collect any personal data about visitors to the site it is available only to youropinioncommunity.com.
Site users may disable the installation of “cookies” or to delete cookies installed by youropinioncommunity.com or its clients. To do so you should modify your browser settings click on the help section of your Internet browser and follow the instructions.
Cookies are small files that store certain data on a device. Session cookies expire when you close your browser. Persistent cookies remain on your device until deleted or once they reach a defined expiration date. You may set your browser to notify you when you receive a cookie.
Log Files:
youropinioncommunity.com records details of individual accesses to its web pages. This information may include details of Internet IP addresses and browser types. We use this information to provide a more relevant user experience for you. In addition, we use your IP address to help diagnose problems with our server, and to administer our Web site. Access by third parties to full log files may be allowed under controlled circumstances for the purposes of auditing. Abstracted log information not showing individual's actual Internet addresses is provided to third parties.
Sharing:
We may share your personal information a unique identification number, zipcode/postal code, gender, marital status, education, ethnicity/race (where permitted by applicable law, we do not provide your information to any third party MR companies if the data privacy laws of the country that you reside in restricts us from doing so), employment related information, and non-personally identifiable information on household members, with third party sample/market research companies for the purpose of identifying survey opportunities that you may be eligible for, through the ‘Third Party MR Companies’. We may share information to protect the rights and property of the Company, our agents, customers and others. This includes enforcing our agreements, policies and terms of use. Also, the information may be shared by us in an emergency. This includes protecting the safety of our employees and agents, our customers or any other person. We may also share your information with our qualified specialists to improve your user experience. If you are eligible for a survey opportunity, the Third Party MR Company will provide your unique identification number and a survey link to us and we will invite you to participate in the survey. We do not share your name, email address, or phone number with the Third Party MR Companies. If you have any questions about this data sharing or want to opt-out of the data sharing please contact us at support@youropinioncommunity.com.
Opt-Out/Unsubscribe policy
If you choose to unsubscribe/ opt-out youropinioncommunity.com or require to cease your personal data,
you may automatically discontinue by clicking on ‘Unsubscribe’ after logging-in youropinioncommunity.com or any email communication (Every email has Unsubscribe link provided).
By following the appropriate directions, your record will be marked as “In-Active”, and you will no longer receive any mail from youropinioncommunity.com.As an alternative, you may send an Email directly to support at youropinioncommunity.com.
Security of personal information:
Your Opinion Community Ltd, we take adequate steps to help protect your personal information. However, you acknowledge that no company can fully prevent security risks and we do not under any circumstances represent that the website is free from any harmful elements including but not limited to viruses, spywares, cancel bots, Trojans and such application which may be placed on the website without the knowledge of the Company, however the Company shall take all necessary and reasonable steps mentioned below to ensure that the website is free from the above mentioned programs.
FOR RESIDING OR A CITIZEN OF THE EUROPEAN UNION:
GDPR regulations, we would be taking the below steps to ensure that your data is safe and secure:
We pseudonymised data and encrypt sensitive & special category of personal data.
We maintain ongoing confidentiality, integrity, availability and resilience of processing systems and services.
We have the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident.
We have a dedicated process for regularly testing, assessing and evaluating the effectiveness of technical and organizational measures for ensuring the security of the processing your data.
We have contracts with third parties to ensure that the same level of protection is accorded to the data transferred to third countries or international organizations.
In case if your data is being shared with any third party then you would specifically be made aware of the names of such third party to whom your data is being shared after receiving an explicit consent from you.
Where we have given you (or where you have chosen) as password that enables you to access all or certain parts of our website, you are responsible for keeping this password confidential. We require you not to share passwords with anyone.
Your Opinion Community Ltd complies with the privacy requirements as set forth by the European Union's data protection regulation GDPR (General data protection regulation) regarding the collection, use and retention of personal information.
Your Opinion Community ensures adherence to principle listed below.
Personal information is processed lawfully, fairly and in a transparent manner in relation to the data subjects (“Lawfulness, fairness and transparency”)
Personal Information is collected for specified, explicit and legitimate purpose and not further processed in a manner that is incompatible with those purposes (“Purpose limitation”).
Personal information is adequate, relevant and limited to what is necessary in relation to the purpose for which it is processed (“data minimization”).
Information is accurate and where necessary, kept up to date; every reasonable step is taken to provide that personal which is inaccurate, having regard to the purpose for which it is processed, is erased or rectified without delay (“accuracy”).
Information is kept in a form which permits identification of data subjects for no longer that is necessary for the purpose for which personal data is processed (“storage limitation”).
Information is processed in a manner that ensures appropriate security of the personal data, including protection against the unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organization measures (“Integrity and confidentiality”).
FOR CALIFORNIA RESIDENTS:
Your Rights Under the California Consumer Protection Act of 2018 (“CCPA”)
You have the right to request that we provide you with details about the personal information we collect, use, disclose and sell.
You can submit your request to support@youropinioncommunity.com.
youropinioncommunity.com reserves the right to verify your identity to our satisfaction, including by asking you to log into your account if you have.
You are entitled to receive the following:
- The categories of your personal information that youropinioncommunity.com has collected in the preceding 12 months.
- The categories of sources from which that information was collected.
- The business/commercial purpose for the collection or selling.
- The categories of third parties with whom youropinioncommunity.com shares personal information.
- The specific pieces of personal information youropinioncommunity.com has collected about you.
- The categories of personal information that youropinioncommunity.com has disclosed or sold in the past 12 months.
Right to Request Deletion of Personal Information
You have the right to request deletion of the personal information we have collected about you.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
You have the right not to receive unlawful discriminatory treatment by youropinioncommunity.com for the exercise of your privacy rights under the CCPA.
You have the right to opt-out of the sale of your personal information by youropinioncommunity.com.
You may request to opt-out by sending an email to support@youropinioncommunity.com.
youropinioncommunity.com collects personal information from research participants during registration with a panel, during participation in a survey and in connection with the receipt and redemption of incentives .
The categories of personal information we may collect include:
Name
Address( )
Telephone number(s) (including home, cell, and/or business telephone numbers)
Email address( )
Date of birth or Age
Internet Protocol address(IP Address)
Unique device identification number (such as identifiers for analytics or advertising)
Network provider user ID (a number uniquely allocated to you by your network provider)
Media Access Control (MAC) address
International Mobile Equipment Identity
Unique cookie identifiers
Internet or other electronic network information collected through automated means such as:
- Information about your device
- Geo location
- Cookies
- Log files
- Digital fingerprinting
- Browsing activity
Professional or employment-related information, including occupation, education information.
Additional content/material you submit, including photos, videos and/or similar content.
Characteristics of potentially protected classifications under California, federal or international law (e.g., health and medical conditions, sexual orientation or sexual life, political opinions/views, race/ethnic origin, gender, religious and philosophical beliefs and trade-union membership) and other medical information.
Demographic information.
All of the information above was collected for the purposes described here.
In CCPA terms, these purposes, which are described further in that section of our Privacy Policy, include but are not limited to the following examples:
- Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with the CCPA and other standards;
- Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
- Debugging to identify and repair errors that impair existing intended functionality.
- Performing or using services, including maintaining or servicing accounts, providing customer services, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing or using advertising or marketing services, providing or using analytic services and providing or using similar services.
- Undertaking activities to verify or maintain the quality or safety of services and devices, and to improve, upgrade or enhance services and devices.
- Facilitating the operational purposes of youropinioncommunity.com or our service providers.
Notification of Changes:
We may revise this Privacy Statement from time to time. If we decide to change our Privacy Statement, we will post the revised policy here and notify you. We suggest you to periodically consult this Privacy Statement to see the relevant changes made to this statement. Please note that our rights to use your personally identifiable information will be based on the Privacy Statement in effect at the time, the information is used.
Children's privacy:
Your Opinion Community Ltd services does not collect any information from any child without consent from his/her parents or legal guardian. If, Your Opinion Community Ltd services learns that a child under the age of 16 has submitted personally identifiable information online, in contravention of these measures, Your Opinion Community Ltd will take all reasonable measures to delete such information from its databases and to not to use such information for any purpose.
Data Privacy Principles:
Security of personal data:
As per the GDPR regulations, you will have the below rights for being a data subject (for the purpose of this clause you will be defined as an “Individual”)
An individual has the rights to receive the personal data concerning him or her, which he or she has provided to a controller in a structured, commonly used and machine-readable format and have rights to transmit to another controller without hindrance from the controller to which personal data have been provided.
An individual has the rights to object, on ground relating to his or her particular situation, at any time, to the processing of personal data concerning him or her including profiling based on those provisions. The controller shall no longer process personal data unless the controller demonstrates controlling legitimate grounds for the processing which override the interests, rights and freedoms of the individual or for the establishment, exercise or defense of legal claims.
An individual has the rights not to be subjected to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.
An individual has rights to obtain from the controller confirmation as to whether or not personal data concerning him or her is being processed and where that is the case, access to the personal data and the following information is provided.
The categories of personal data concerned.
The recipient or categories of recipient to whom the personal data has been or will be disclosed, in particular, recipients in third countries or international organization.
Where possible, the envisaged period for which the personal data will be stored or if not possible, the criteria is used to determine the period.
The existence of the rights to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data is subjected to such processing.
The rights to lodge a complaint with a supervisory authority.
Where personal data is not collected from the data source, any available information as to their source, an individual has the rights to obtain the rectification of inaccurate personal data concerning him or her from the controller without undue delay.
An individual has the rights to obtain the erasure of personal data concerning him or her from the controller without undue delay.
An individual has the right to obtain restriction of processing in a situation where accuracy of the personal data is contested by the data subject, the processing is unlawful and data subject opposes the erasure of the personal data and requests the restriction of their use instead.
The notification of the personal data breaches with serious impact on the individual privacy will be reported to supervisory authority and the communication of personal data breach of data subject.
Compliance and cooperation with regulatory authority:
We regularly review our compliance with our privacy notice. We also adhere to regulatory framework including GDPR (General Data Protection Regulation), CCPA(California Consumer Protection Act) and other applicable regulation around private data protection.
When, we receive formal written complaints, we will contact the person who made the complaint to follow-up. We will work with the appropriate regulatory authorities, including local data protection authorities to resolve any complaint, the personal data that we cannot resolve with data subject directly. Also, by accessing this Website and its contents, you understand that data privacy laws may vary across various jurisdictions and you would be subjected to the laws of the country under which you reside.
Contact Us
Your Opinion Community Ltd .
For information related to privacy and data protection, can reach us at support@youropinioncommunity.com